Terms and Conditions
General Terms and Conditions and Customer Information
I. General Terms and Conditions
§ 1 Basic provisions
(1) The following terms and conditions apply to contracts that you conclude with us as the provider (Randolf-Christian Autenrieth) via the website www.gearsofriot.de. Unless otherwise agreed, the inclusion of any terms and conditions you may use is hereby excluded.
(2) A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their independent professional activity. An entrepreneur is any natural or legal person, or a partnership with legal capacity, who, when concluding a legal transaction, acts in the exercise of their independent professional or commercial activity.
§ 2 Conclusion of the contract
(1) The subject of the contract is the sale of goods.
(2) By placing the respective product on our website, we make you a non-binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description.
(3) The goods intended for purchase are placed in the "shopping cart." You can access the "shopping cart" and make changes there at any time using the corresponding button in the navigation bar. After clicking the "Checkout" or "Continue to Order" button (or similar name) and entering your personal data as well as the payment and shipping terms, the order details will be displayed as an order overview. Before submitting the order, you have the opportunity to review the information in the order overview, change it (also using the "back" function of your internet browser), or cancel the order.
(4) By submitting your order via the corresponding button ("order with payment", "buy" / "buy now", "order with payment", "pay" / "pay now" or similar), you submit a binding offer to purchase the selected goods. Upon receipt of your offer, you will receive an automatically generated order confirmation from us confirming receipt of your order. Please note that our order confirmation does not constitute acceptance of your purchase offer! The purchase contract for the goods only becomes effective when we expressly accept your purchase offer. This only occurs upon acceptance of your payment and sending you our payment confirmation by email.
If you use an instant payment system (e.g., PayPal (Express/Plus/Checkout)) as your payment method, you will either be redirected to the order overview page in our online shop or to the website of the instant payment system provider. If you are redirected to the respective instant payment system, you can make the appropriate selections or enter your data there. Finally, the order details will be displayed as an order overview on the website of the instant payment system provider or after you have been redirected back to our online shop.
(5) The processing of orders and the transmission of all information required in connection with the conclusion of the contract are partially automated by email. You must therefore ensure that the email address you have provided us with is correct, that receipt of emails is technically guaranteed, and, in particular, that it is not blocked by spam filters.
(6) Reservation of contract acceptance
We reserve the right to refuse your order, particularly in the following cases:
- Our offer is aimed exclusively at end users. The purchase of products for the purpose of resale is expressly prohibited. Should there be any suspicion that products are being purchased for resale, we reserve the right to refuse orders, cancel existing orders, and/or block or delete the corresponding customer account.
- If your order or customer account is classified by our security system as unusual or potentially susceptible to fraud, we will refrain from accepting the order or cancel existing orders, and block or delete the corresponding customer account.
- We are prevented from providing the service due to an event beyond our control.
§ 3 Special agreements on payment methods offered
(1) Payment via "PayPal" / "PayPal Checkout":
If you select a payment method offered via "PayPal" / "PayPal Checkout," payment processing will be carried out by the payment service provider PayPal (Europe) S.à.rl et Cie, SCA (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual payment methods via "PayPal" will be displayed to you under a correspondingly labeled button on our website and during the online ordering process. "PayPal" may use other payment services for payment processing; if special payment terms apply, you will be informed separately. Further information about "PayPal" can be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full
(2) Credit card (Visa/Mastercard/AMEX): After you have verified your identity as the legitimate cardholder, your payment will be charged immediately after we accept it. In the case of a subscription, the charge will be made according to the timeframe communicated with your credit card company.
(3) Apple Pay / Google Pay: To pay with Apple Pay or Google Pay, your device and browser must support the respective payment method. Furthermore, the linked PayPal account or stored credit card must be correct and valid. The payment method will only be displayed if the above requirements are met.
§ 4 Right of retention, retention of title
(1) You may only exercise a right of retention if the claims arise from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
§ 5 Warranty
(1) The statutory liability for defects applies.
(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the shipping service provider of any complaints as soon as possible. Failure to do so will not affect your statutory warranty claims.
§ 6 Choice of law
(1) German law shall apply. For consumers, this choice of law shall apply only to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country of their habitual residence (favorability principle).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods shall expressly not apply.
II. Customer information
1. Identity of the seller
Randolf-Christian Autenrieth
P5, 11
68161 Mannheim
Germany
Phone: +49 (0)151 50305646
Email: info[at]gearsofriot.de
Alternative dispute resolution:
We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.
2. Information on the conclusion of the contract
The technical steps for concluding the contract, the conclusion of the contract itself, and the correction options are carried out in accordance with the provisions of the "Conclusion of the Contract" section of our General Terms and Conditions (Part I).
3. Contract language, contract text storage
3.1. The contract language is German.
3.2. We do not save the complete contract text. Before submitting the order via the online shopping cart system, the contract details can be printed out using the browser's print function or saved electronically. After we receive the order, the order details, the legally required information for distance selling contracts, and the General Terms and Conditions will be sent to you again by email.
4. Essential characteristics of the goods or services
The essential characteristics of the goods and/or services can be found in the respective offer.
5. Prices and payment terms
5.1. The prices and shipping costs listed in the respective offers represent total prices. They include all price components, including all applicable taxes.
5.2. The applicable shipping costs are not included in the purchase price. They can be accessed via a correspondingly labeled button on our website or in the respective offer, are shown separately during the ordering process, and are to be borne by you in addition, unless free shipping has been promised.
5.3. The payment methods available to you are indicated under a correspondingly labeled button on our website or in the respective offer.
5.4 Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.
6. Delivery conditions
6.1. The delivery conditions, delivery date, and any existing delivery restrictions can be found under a correspondingly labeled button, on our website (Payment and Shipping) or in the respective offer.
6.2. If you are a consumer, the law stipulates that the risk of accidental loss and accidental deterioration of the sold item during shipment only passes to you upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not designated by the trader or another person designated to carry out the shipment.
7. Statutory liability for defects
Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).
These Terms and Conditions and customer information were prepared by the lawyers of the Händlerbund, who specialize in IT law, and are continuously reviewed for legal compliance. Händlerbund Management AG guarantees the legal compliance of the texts and is liable in the event of any cease and desist letters.
last updated: 16.11.2023